Frequently Asked Questions

What is Empowered Conversations?2023-07-20T10:23:34+00:00

Empowered Conversations provides bespoke one to one online support and communication training courses for families, friends and professionals.

Participants attending the communication training course are given an opportunity to pause and reflect on relationships, how they communicate and explore different approaches to connecting with people living with dementia. The course helps people living with dementia and their carers (family or professional) to find ways to stay connected, handle emotional stress and navigate the day together.

What is the one to one online support?

Empowered Carers offers a free six month programme to provide carers in Salford with practical advice that will help them and their loved ones be more able to cope with the realities of living with dementia.

Why is the Empowered Conversations course different from other types of dementia training?2019-06-19T14:32:30+00:00

This communication course isn’t just tips and tricks – real life isn’t like that. Empowered Conversations is a real approach that looks at how our emotions, thinking and attitude can transform the quality and enjoyment of communicating with people with dementia.

The course has been informed by a combination of influences including perceptual control theory and mentalization. You can see a selection of our published research papers by clicking here.

Empowered Carers is an online one to one support, which means you can access the service in the comfort of your own home. It is based on the New York University Caregiver Intervention.

Who developed Empowered Conversations?2019-06-19T14:33:29+00:00

Empowered Conversations has been developed by Six Degrees Social Enterprise over the past 5 years to provide a new approach to communication training.

Over the past three years the Institute of Dementia at the University of Salford have been our key research partner through a knowledge transfer partnership and the Big Lottery Family Carer project.

And Empowered Carers?

Empowered Carers is a new edition to the Empowered Conversations family. It has been developed by Six Degrees in partnership with Age UK Salford and key partners. It is a 2 year research project based on the New York University Caregiver Intervention

Who is it for?2019-06-19T14:34:27+00:00

Empowered Conversations is for family carers, friends or relatives and those working in a professional capacity with people living with dementia. We currently have funding to deliver the course for free to family carers across Greater Manchester. For professionals we can offer tailored and flexible courses to meet the needs of your organisation, please contact to discuss your needs.

Empowered Carers is only for family carers of people living with Dementia in Salford at the moment. If you are not living in Salford but the family member you are caring for is living in Salford, Empowered carers may also be available to you. Please contact for more information.

Who are the people that do the training?2019-06-19T14:35:12+00:00

We are very proud that our Empowered Conversations team has grown over the past three years. We have recruited and trained a wide range of facilitators who have had direct experience of dementia. Within the team we have Emma, Paul, Margaret, Barbara, Clare, Natalie, Jen and Phil who either facilitate or support the delivery of our courses and Rachel and Amanda who work on the Empowered Carers project. Click here to meet the team.

What is an Empowered Conversations course?2019-06-19T14:36:07+00:00

The Empowered Conversations course can be delivered flexibly, from 4 x 2.5 hour sessions for family carers through to 1 day for professionals. The course gives practical ways to connect and stay connected, in a relaxed and safe environment. The sessions will use discussions, group work, real life examples and sharing stories to explore, reflect and learn as a group.

Throughout the course we’ll be encouraging people to be curious in how they approach communication and to tune in to what is going on for the person living with dementia.

Empowered Conversations helps you to:

  • Pause – to consider what it feels like to talk to someone with dementia and how it might feel for the person with dementia talking to us.
  • Reflect – on the feelings our relationships generate, how these impact on communication, the barriers that may prevent us from having conversations and the importance of non-verbal communications.
  • Reconnect – using simple tips that help us to break down those barriers and stay connected.
What happens with Empowered Carers?2019-06-19T14:38:00+00:00

The Empowered Carers programme can be accessed flexibly within the comfort of your own home. The one to one sessions can be delivered fortnightly or monthly (depending on your personal requirements) over a period of around six months. Empowered Carers gives you the space to:

  • Pause – to consider any challenges you are facing in your caring role.
  • Reflect – on what solutions you have already tried, what worked well, what didn’t and what other solutions you may wish to try.
  • Reconnect – explore and expand on your support network in order to help build carer resilience and reduce stress.
How many family carer course sessions are there?2019-06-19T14:42:31+00:00

There are four, 2.5 hour sessions for family carers which are delivered in centres across Greater Manchester.

We know that the pressures of caring may make attending all four sessions difficult but as the course covers different subjects each week, if you can attend all four you will get more from the course.

And Empowered Carers?

This varies depending on your own circumstances. The sessions may be fortnightly or monthly over around six months. The sessions are online so will be accessible in the comfort of your own home which will make it easier for people struggling to get out to appointments.

How does an Empowered Conversations course help a Carer?2019-06-19T14:43:22+00:00

The course provides carers with 4 sessions where they can pause life, reflect on their relationships and consider how they communicate.

From discussions with a whole range of carers we know that carers will take different things from Empowered Conversations. From the peer support of being with carers in similar positions, to the daily breathing exercise to check in with your emotions through to new approaches around communication.

Thank you for running such a wonderful course – it was brilliant, so useful and informative. It has really helped me in terms of supporting and communicating with Mum. Big thank you for that.’ Marie

How does the Empowered Carers programme help a carer?2019-06-19T14:45:22+00:00

The sessions provide a safe space to pause and reflect on their caring role. From discussions on a one to one basis, carers can really look at what their biggest challenges are and how this is affecting them on an emotional level. Carers can build on their resilience and reduce stress level through exploring practical solutions during the sessions thus helping them to be more able to cope with the realities of living with dementia.

Empowered Carers sessions are flexible and accessible. They can be accessed wherever you are, even while your loved one is at home so you don’t have to worry about finding alternative care. You can leave the call at anytime if you need to.

How does an Empowered Conversations course help a person with dementia?2019-06-19T14:44:52+00:00

We recognise that quite often a person living with dementia has made all the changes they can possibly make to live as well as they can. This course provides family carers with a safe environment where they can explore their relationships, emotions and possible changes they can make around communication to stay connected with their loved ones.

Carers will be encouraged throughout the course to consider what is going on for the person with dementia.

I feel the course has helped me to understand and control my emotions and frustrations and have a better understanding of mum’s feelings and motivations for certain behaviours. I have had some more successful conversations with my mum after the course and can sympathise more with how difficult it must be for my mum in certain situations.’ Sarah

How does Empowered Carers help a person with dementia?

As with Empowered Conversations the Empowered Carers programme provides family carers with a safe place to explore relationships, emotions and possible changes they may wish to make to help stay connected to their loved ones. We will explore self-care and support networks for the carer which may help carers be more able to cope. Carers accessing the Empowered Carers programme can also access the Empowered Conversations communications training!

Where are the courses held?2019-06-19T14:47:49+00:00

Empowered Conversations courses are delivered across Greater Manchester in local, accessible community settings.

We are always interested to talk with people who would like to help us to set up a course in a specific area or for a carers group, please email

Empowered Carers sessions are online which makes them accessible wherever you are. The sessions can be accessed in the comfort of your own home or even if you are away. This service is only available in Salford at the moment.

What if I don’t have a computer?2019-06-19T14:48:42+00:00

Don’t worry if you don’t have a computer, Empowered Carers sessions can be accessed on other devices such as laptops, tablets, smart phones. Don’t worry if you don not have any of these devices other alternatives can be arranged where necessary.

Do I need an app to access the Empowered Carers sessions?2019-06-19T14:50:44+00:00

There is no need for any apps, your facilitator will send you a link via email. You click on the link , click run and insert your name. Your facilitator will discuss this with you at your initial appointment.

What if I cannot attend appointments within 9am-5pm?2019-06-19T14:50:16+00:00

There is a level of flexibility, this can be discussed at your initial appointment.

Is there any age restriction on who can attend?2018-09-26T14:19:49+00:00

We realise that dementia will affect the whole family but recommend family carer participants are over 18.

How much does it cost?2019-06-19T14:52:10+00:00

Empowered Conversations communication training and Empowered Carers are free for family carers. Six Degrees Social Enterprise has secured Big Lottery funding to deliver Empowered Conversations – free for family carers – across Greater Manchester over the next year and a half.

Professional carers would need to pay and can email to discuss this further.

Can I organise a course?2018-09-26T14:21:40+00:00

Yes – we are always looking out for people who can help us to set up a course, please contact Emma –

How quickly do you see results?2019-06-19T14:53:01+00:00

This will vary for everyone but generally by week 3 and 4 people report that they have tried something that has made a positive difference. This may be just introducing time for themselves through the breathing exercise, it may be they ask less questions or that they are able to consider what is going on for the person living with dementia.

If I attend the course will I be able to pass along what I learn to other family members and friends?2018-09-26T14:22:57+00:00

Absolutely! We encourage people to share their learning with others, this could be links to some of the films we watch or discussions around how people can connect in a different way with the person living with dementia.

As a Carer at times I cannot cope. Can Empowered Conversations help me deal with this and the feelings of guilt?2018-09-26T14:23:38+00:00

This is just a short course focused on communication. It can and does help, sometimes just hearing somebody else say they feel frustrated, angry and then guilty can normalise these emotions for people.

If carers feel they need more support they should contact their local services e.g. Dementia Support Services – Age UK Salford 0161 7282001

Are there resources available that I can refer to?2019-06-19T14:55:06+00:00

On the course we provide you with a range of resources.  We are also building up a page of resources for the website. Please follow the link to Empowered Conversations Library.

Is there ongoing support available should I need it?2019-06-19T14:55:28+00:00

We have a closed Facebook group for any attendees of the Empowered Conversations courses. This is a peer to peer support group with input from the Empowered Conversations team.

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