“I used to have a lot of arguments with mum – she can be very stubborn – and I thought she was being difficult with me. But after being on the course, I realised that there were better ways to be asking things. I was applying reason and logic, asking a lot of questions, and this was not the best approach – once I realised that – communication with mum improved dramatically.
“I enjoyed being able to share experiences with other people and hear the different stories.
We had a mixed group and as well as family carers, I think it is also very important people in the care profession do the Empowered Conversations training.”