Frequently Asked Questions

Is there ongoing support available should I need it? 2017-07-13T13:08:08+00:00

We do not have any ongoing support available right now but we are exploring this and would be interested to find out from you what this might look like?  Email

Are there resources available that I can refer to? 2018-01-24T11:22:41+00:00

We are building up a page of resources for the website.  Please follow the link to Empowered Conversations Library.

As a Carer at times I cannot cope. Can Empowered Conversations help me deal with this and the feelings of guilt? 2017-07-13T13:07:08+00:00

This is just a short course focused on communication.  It can and does help but if carers feel they need more support they should contact their local services e.g. Dementia Support Services – Age UK Salford 0161 7282001

“Will the course help me answer difficult questions, such as …
How can I do things better or differently?  Is it wrong that I feel angry/guilty/frustrated? What about me?  How long will this go on? 

The course will help to explore a range of questions that people will have formally through the sessions and informally through discussions with other family carers.  The course offers suggestions on communicating in a different way to stay connected and also looks at how our emotions will impact on the conversations we have.  We are not robots, we do feel angry and frustrated.  Have a look at Kathryn and Lillian discussing this.

Will I need a refresher course? 2017-07-13T13:05:45+00:00

We don’t have a refresher course but we are investigating the use of newsletters, forums and an annual event to bring people back together.

If I attend the course will I be able to pass along what I learn to other family members and friends? 2017-07-13T13:05:23+00:00

Absolutely!  We encourage people to share their learning with others.

Do you provide courses that are structured for carers with specific needs?  2017-07-13T13:04:58+00:00

We do not currently have a course for carers with specific needs but we are interested in exploring this so please email

I care for a person who has who complex and advanced needs. Can you help me? 2017-07-13T13:04:36+00:00

This course is primarily focused on communication and connections, we don’t have the expertise to support people on specific issues but can explore these as a group with people who may have direct experience.  The course can help those who want to communicate better with people living with dementia and who are open to make some changes to achieve this. 

Family situations can be very different. How does the course help carers with specific needs?  2017-07-13T13:03:36+00:00

We recognise that there is a massive difference in the type of care and support people provide.  While we don’t offer a tailored course now that focuses on specific needs, the course will provide people with an opportunity to explore emotions, barriers to communications and test out different approaches to communication in a safe and relaxed environment.

How quickly do you see results? 2017-07-13T13:03:14+00:00

People report that the courses have provided immediate insights into how to deal with their caring day.

Does it work?   2017-07-13T13:02:53+00:00

We have run about 30 courses over the past 3 years and helped over 400 people from different households and different dementia needs. Here is some of the recent feedback from our lottery supported courses for family carers:

  • I want to say a huge thank you, the course was fab, I got so much from it, and if you ever do a follow on please let me know.  Kathryn
  • I have felt much less alone coping with the additional challenges that dementia brings.  Thank you once again.  Ruth
  • As a family carer, I’ve been using the invitation to respond technique particularly in times of confusion, and when conversation is strained. Duane
  • My mother-in-law, who has dementia, finds questions that require her to remember things difficult.  However, making observations or comments that allow her to express thoughts or opinions allows a more relaxed and happy conversation. Julian
  • Emma may I say a big thank you for a lovely easy going and worthwhile course.  Lillian
  • I enjoyed the course and I learnt many things that will help me personally and in my professional career in theatre. Chloe
Can I organise a course? 2018-01-24T11:23:44+00:00

Yes – please contact Emma to discuss organising a course with the team.  Email

Can I get any help with getting to and from the venue? 2017-07-13T13:02:06+00:00

Six Degrees are working with local partners to help to organise accessible venues with good public transport links to make getting to us as easy as possible.

Is there a charge for professional carers? 2018-01-18T13:59:31+00:00

Yes, there is a charge for professional carers – follow this link to find out more

How much does it cost? 2017-07-13T13:01:15+00:00

The Courses are free for family carers. Six Degrees Social Enterprise has secured Big Lottery funding to deliver Empowered Conversations – free for family carers – across Greater Manchester over the next three years.

Is there any age restriction on who can attend? 2017-07-13T13:00:54+00:00

We realise that dementia will affect the whole family but recommend family carer participants are over 18.

How soon can I book a course? 2017-07-13T13:00:30+00:00

You can find details of the planned courses by clicking the ‘Book an Free Course’ link at the bottom of this page

Where are the courses held? 2017-07-13T12:59:10+00:00

Empowered Conversations workshops are delivered across Greater Manchester.

To date we have organised workshops in Salford, Stockport, Tameside, Rochdale, Manchester, Oldham and Bolton.

How does an Empowered Conversations course help a person with dementia? 2017-07-13T12:58:46+00:00

We recognise that a person living with dementia has made all the changes they can possibly make to live as well as they can.  This course provides family carers with a safe environment where they can explore the changes they could make around communicate to stay connected with their loved ones.

How does an Empowered Conversations course help a Carer? 2017-07-13T12:58:23+00:00

Thank you for running such a wonderful course – it was brilliant, so useful and informative. It has really helped me in terms of supporting and communicating with Mum. Big thank you for that.  Marie

Do I have to attend all of them? 2017-07-13T13:11:06+00:00

The course is made up of all three sessions, ideally participants will be able to attend all 3 sessions to get the maximum benefit from the course.

How many family carer course sessions are there? 2017-07-13T13:10:58+00:00

There are three sessions which are delivered over three dates for Family Carers.

What is an Empowered Conversations course? 2017-07-13T13:10:48+00:00

The Empowered Conversations course can be delivered flexibly, from 3 x 2 hour sessions for family carers through to 1 day for professionals.  The course gives practical ways to connect and stay connected, in a relaxed and safe environment. The sessions will use discussions, group work, real life examples and sharing stories to explore, reflect and learn as a group

Through the sessions we’ll be getting people to think about Tuning In to the person living with dementia and get our heads around what is happening for the person right now.  The course covers the following areas:

  • What it feels like to talk to someone with dementia
  • What gets in the way of having a good conversation
  • Simple to use tips to start conversations
  • What gets in the way of us listening
  • What’s said without words
  • What have we learned and should we change
Who are the people that do the training and what qualifications do they have? 2018-01-18T14:03:46+00:00

Our Trainers include Dr Phil McEvoy and Emma Smith. Click here to meet the team.

Who is it for? 2017-07-13T13:10:25+00:00

Empowered Conversations is for family carers, friends or relatives and those working in a professional capacity with people living with dementia.

Who developed Empowered Conversations? 2017-07-13T13:10:17+00:00

Empowered Conversations has been developed by Six Degrees Social Enterprise and The Institute of Dementia at the University of Salford.

It is being supported by a range of committed partners.

Why is the Empowered Conversations course different from other types of dementia training? 2017-07-13T13:10:07+00:00

It isn’t just tips and tricks – real life isn’t like that. Empowered Conversations is a real and honest approach that looks at how our emotions, thinking and attitude can transform the quality and enjoyment of communicating with people with dementia.

What is Empowered Conversations? 2018-01-18T14:05:55+00:00

Empowered Conversations is an approach to communication in dementia care that is designed to help people living with dementia and their carers (family or professional) to find ways to stay connected, handle emotional stress and navigate the day together.

It has been informed by a combination of influences including applied linguistics, perceptual control theory and psychodynamic psychotherapy. You can see a selection of our research by clicking here